Customer Help & FAQ Center

Materials - Top FAQs

What paper stocks do you offer?

It depends on the print product. We use a wide variety of paper and card stocks here at UPrinting – to check your options, head over to the product page of the print product you would like to order.

Read more of Paper Type Categories here.

What are your available business card sizes?

Apart from the US standard business card size which is 2” x 3.5”, we also offer the following: 

  • 2” x 2” (mini square) 
  • 1.75” x 3.5” (slim) 
  • 2.125” x 3.375” (Euro) 
  • 2.5” x 2.5” (square) 
  • 3” x 3” (jumbo square) 

We also accept custom size requests from 2” x 2” to 4” x 4”. If you want to learn more about our business card sizes, check out Business Card Sizes and Tips on How to Setup Design with Bleeds. 

Are your stickers and labels waterproof?

Not all materials can be exposed to moisture or water. If you want custom stickers that can withstand refrigeration or be soaked in water, we recommend choosing any of the following: 

  • White BOPP 
  • Silver Metallic BOPP 
  • Clear BOPP 
  • 4 mil White Vinyl High Gloss UV 
Are there file requirements I need to keep in mind when designing large signs and banners?

Our file requirements for large signs and banners remain the same: the resolution should be at least 300 dpi for image-heavy designs and 400 dpi for text-heavy art. The file should be in any of these formats: PDF, AI, EPS, CDR, TIFF, JPEG, PSD, INDD, and PUB. You can check out our Image Resolution Guide for more details.

Can I get a sample custom box before placing an order?

Of course! We understand that you want to see what your custom box will look like in person before ordering in bulk. To place an order, choose the type of box that you need. Enter your specifications and set the quantity to “1” in the order calculator.

Read more here.

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