Personalized insert cards in particular work well for creative entrepreneurs, crafters, and homebased sellers — not only are they affordable, many shoppers appreciate the thoughtful details that go into these cards. Moreover, these “extras” help them stand out in a crowded market, as larger-scale companies typically don’t use them, and when they do, the cards tend to lack a personal touch.
In this article, we discuss the three most popular and versatile packaging insert cards that can help Etsy sellers and small business owners enhance customer experience, build brand loyalty, and encourage repeat business.
A personalized thank you card is the simplest and least expensive packaging insert card that shows your gratitude to customers for supporting your business. This thoughtful gesture can humanize your brand and help build brand loyalty.
This packaging insert card also lets you showcase your other products, share your website and social media handles, and offer promo codes and discounts.
Content and Design Tips

Thank you card with gold foil lettering
Care instruction packaging inserts offer benefit to both customers and brands. They enhance customer experience, strengthen brand professionalism, curb customer complaints, and help prevent damage from incorrect use of products.

Product care instructions card with laundry maintenance symbols
Clear and well-written instruction cards also help educate customers on how to properly use and maintain the product, which in turn saves you money by minimizing the probability of product returns due to damage.
Content and Design Tips
If you want to gather customers’ feedback and have a better understanding of market trends, you can add a product review card to the packaging. Encourage them to leave an honest review on your online shop or share their experience on social media and to tag you.
A mix of honest feedback (including not glowing ones) can help build a more authentic and transparent brand image than a review page with perfect scores. Ultimately, it will help you get better at improving your product and your customers’ experience with your brand.
Content and Design Tips

Customer feedback request card with a QR code and social media handles
There are best practices that apply to all packaging insert cards, even though they come in all shapes and sizes and have different functions.
Well-designed packaging insert cards can help transform a standard product delivery into a memorable and pleasant unboxing experience that encourages repeat business and fosters customer loyalty.
If you want to add personalized touches to your packaging to make customers feel valued and appreciated, UPrinting can help you achieve this goal. We offer a wide range of customizable promotional and packaging inserts, including thank you cards, flyers, sales sheets, brochures, postcards, kiss-cut stickers, and catalogs.