Help & FAQ Center
Below you'll find the details on how to provide us with the best possible image for your custom order. If you would like our Art Help team to evaluate your artwork, or if you just have a few questions, give us a call at 877-535-5646, Mon. - Fri. 8:00am - 6:00pm EST or start a live chat now.
Accepted File Types: (bolded types are preferred)
AI, EPS, PDF, SVG, CDR, PNG, JPG, TIF, GIF, BMP
Vector Images (preferred)
Vector File Types: .ai, .svg, .eps, .pdf .cdr
Vector images are made up of lots of tiny dots that can be expanded or contracted when an image is resized. This makes vector images very easy to make smaller or larger than they originally were without making your image look blurry or pixelated.
Here are some vector artwork tips you or your designer can use:
- Get a friend to help if possible
- Use a cloth tape measure and keep the tape taut but not stretched
- Measure your body over properly fitting undergarments while standing tall and without shoes
- Measure the areas needed such as: chest, neck, waist, hips, sleeve, inseam and head based upon the guidelines below
Raster File Types: .png, .tif, .gif, .jpg, .bmp
Raster images consist of static dots, or pixels, that make up all the colors, shadows and highlights in an image. Most often these images are created by scanning artwork or digital photographs, or by "painting" with a photo editing or paint program (Adobe Photoshop or GIMP). Most images you'll find in a Google Image Search are going to be raster.
Raster images cannot be printed larger than they are saved without a loss of quality. For best results, create raster files measuring at least as large as the area on which you will be printing (if not larger), at a high-resolution (300DPI). Images taken from web sites may not be high resolution and may not reproduce well. Transparent formats (.png, .tif) work best.
Don't see your file type listed? Not sure if your artwork meets our specifications? Need a little help getting your design to pop? Call us for help and a FREE artwork evaluation! 877-535-5646, option 3, or start a live chat.