Customer Help & FAQ Center

Boxes and Packaging - FAQs

Can I get a sample custom box before placing an order?

Of course! We understand that you want to see what your custom box will look like in person before ordering in bulk. To place an order, choose the type of box that you need. Enter your specifications and set the quantity to “1” in the order calculator.

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What is the difference between kraft corrugated cardboard and white corrugated cardboard?

White corrugated cardboard comes in two styles: standard and premium. Both styles are preferred by our customers in the health and medical fields because of their clean and fresh look. They also make colors appear more vibrant and smoother.

Meanwhile, kraft corrugated cardboard has a natural texture and matte finish, partly because it contains recycled materials. It costs less than premium white cardboard and is the go-to choice of natural and organic brands.

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Is there a minimum order quantity for custom boxes?

There’s no minimum order quantity for custom boxes, so feel free to order one piece if you want to see a sample first. We process orders of less than five pieces in three business days.

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Can I create my custom box design online?

Yes, you can! Select “Design Your Box Online” in the online calculator to access our online 3D design tool. This tool is fitted with several customization options and design features to help you create a one-of-a-kind custom box design – you can add text, logo, images, modify box specs, replace the background color, and more!

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Which boxes are best for shipping?

If you need a box that can protect fragile items and withstand all forms or shipping modes, choose a style that’s made of corrugated cardboard.

Can I print my artwork inside the custom box?

Yes, you can! Here at UPrinting, we offer full-color printing for both sides of the box. Remember to set the color mode to CMYK to ensure your design looks the same as the original file when it’s printed. 

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