Customer Help & FAQ Center

Payment Methods

What payment methods do you accept?

We accept the following credit cards for payment: 

  • Visa
  • MasterCard
  • American Express
  • Discover

PayPal is another convenient way to pay for your order. On the checkout page, select PayPal as your payment option. You will be directed to the login page where you need to type in your PayPal username and password. 

Is your website secure for online payment?

Shopping with us online is 100% safe and secure.

Our site is protected by Verisign's SSL technology, so all online transactions on our site are completely secured and encrypted for privacy. You can see our VeriSign Secured Site Seal at the bottom of our web pages.

I am not satisfied with my order. Do you offer refunds?

If you are not happy with your order, you may contact Customer Service at (888) 888-4211. Conditions may apply: read more about UPrinting’s Return & Refund Policy.

Once approved, refunds can take 1-2 business days on our end. It may take within 7-10 business days for the payment to reflect in your card.

How can I use my store credit?

Have store credit? Call us or chat with one of our friendly specialists so we can apply the credits to your order.

Need more help?

  • Phone icon Call Us
    • 888-888-4211
    • Mon-Fri, 24 Hours a Day
    • Sat-Sun 6:00am to 5:00pm Pacific
  • Chat icon Chat with Us
    • Talk to a customer service team member.
    • Mon-Fri, 24 Hours a Day
    • Sat-Sun 6:00am to 5:00pm Pacific
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