Customer Help & FAQ Center

General Material Info

Where can I find the product details of the item I want to have custom printed?

The specs of every print product we carry are listed on their specific product pages. If there is any information you are looking for that is not indicated on the product page or anywhere on our website, do feel free to reach out to our Customer Service team.

What paper stocks do you offer?

It depends on the print product. We use a wide variety of paper and card stocks here at UPrinting – to check your options, head over to the product page of the print product you would like to order.

Read more of Paper Type Categories here.

Do you accept custom requests?

Yes, we do. Head over to our Custom Product Builder to create a custom product that is tailored to your specific requirements. Alternatively, you can also go to the specific product page and choose the specs that fit your needs or contact our Customer Service team for assistance.

Do I have to pay extra for customized products?

The rates for customization are based on the product specs, materials, quantity, and turnaround time. You won’t need to pay extra for the service.

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