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Featured Business Review: FleetMatics – Keeping The Fleets on Track
  by:  |  Aug 26, 2010
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Last updated on February 23rd, 2024 at 04:30 am

In a world where everything in an organization is linked, vehicles are the last disconnected assets. It’s important for fleet managers and company owners to trace their trucks’ routes to make sure that goods and services are conveyed and picked up efficiently. That’s exactly what FleetMatics’ GPS Fleet Tracking System has been delivering to clients since entering the US market in 2005.

The FleetMatics GPS Vehicle Tracking Solution system was designed especially for time-conscious business owners and fleet managers who want to maximize their fleet’s productivity. The tracking system uses satellite technology integrated with Google Maps API Premier which shows real-time locations and records historical vehicle activity. These GPS systems are installed by FleetMatics’ technicians who make sure that the equipment is tamper-proof. Upon installation, the units will report to the FleetMatics servers through GPRS wireless networks every 90 seconds. Fleet managers and company owners can then access this data over the internet, 24 hours a day.

This means that FleetMatics’ customers can reap benefits such as: (1)increased productivity, (2)reduced employee overtime, (3)lower fuel costs, (4)reduced private use, (5)faster response times, (6)reduced phone bills, (7)increased fleet and workforce security, (8)two-way communication and forms, and (8)customized reports.

Companies that equip their vehicle fleets with the FleetMatics Tracking System will find a rise in efficiency as well as savings. Not only will it be easier to plan routes, the system’s key vehicle management reports will eliminate disparities between actual hours worked and the hours declared by drivers. Aside from these, reports of unauthorized vehicle use will be sent to those monitoring the trucks and vans.

With so many features like the GPS-based Fleet Tracking software; the Command Center Dashboard for real-time fleet monitoring via the internet; thorough management reports; and the industry’s only panoramic reporting that allows executives to see how their drivers have performed over time compared to the other drivers or the company average; one may think the FleetMatics Tracking System could be intimidating. However, FleetMatics guarantees that the system easy to use, leaving their customers free to focus on their business and growing their revenue.

In fact a satisfied customer, Brian Saunders, Territory Fleet Administrator of Ingersoll Rand Climate Control Technologies says “I could not imagine doing this job without FleetMatics. It would be like going from a new 52” high definition TV back to an old 24” black and white TV. Once you’ve used FleetMatics GPS, you never want to go back.”

Using FleetMatics allows Mr. Saunders to make sure that drivers use only the most direct routes to job sites. The company’s dispatchers can also easily contact vehicles nearest a job site, thereby effectively cutting fuel usage. Reports also make Mr. Saunders privy to whether vehicles are being used on off-days, or if drivers are wasting fuel by keeping their vehicles running as climate control during hot or cold days. One year into using FleetMatics, Ingersoll Rand was able to save $85,000 on fuel costs alone!

To date, there are about 11,000 customers using FleetMatics software globally to track about 120,000 vehicles, including Mr. Saunders and Ingersoll Rand. As a company created by people who are familiar with the unique challenges in running a fleet of vehicles, FleetMatics’ customers can gain peace of mind knowing that the folks at FleetMatics know exactly what their clients need.

In order to make sure that the employees are on track with the FleetMatics corporate vision and goals, FleetMatics produced their office signage through UPrinting.  FleetMatics understands that office morale is just as important as sales in order to remain one of the top software providers of GPS-based fleet management systems and top providers of quality customer service

FleetMatics Marketing Coordinator Alison Thomas says of UPrinting, “We are very pleased with UPrinting. The quality and speed of service has helped us keep pace with all the demands on our finite marketing resources.”

Apart from the signage, UPrinting has also printed business cards for FleetMatics which, according to Ms. Thomas, were easy to make with the site’s design tool. “UPrinting’s business card design tool allows us to turn around requests very efficiently, as we are able to easily customize the information and submit for production.” she attests.


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