Customer Help & FAQ Center

Placing an Order - Top FAQs

How do I place an order?

Ordering through our website is easy: just click on the product you want to order to access its page. The price of your order will be displayed automatically after you have selected the product specifications.

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What is your cut-off time?

If you are in a rush to receive your order, make sure to submit it before our cut-off time. Place your order and upload your press-ready files by 5:00 p.m. PT so we can line it up for the next day’s production.

How do I request a custom quote?

If you can’t find the product specs or if you’re looking for something specific that is not on our website, fill out the form on our Custom Quote page and we’ll get back to you in 1-2 business days.

I need help with placing an order. Can I request for customer support?

Absolutely! Use our Live Chat feature to reach one of our Customer Service representatives. Our support team would be more than happy to help.??You can also reach our team via phone at (888) 888-4211 and through this contact form.

Do you have coupon codes?

Coupon codes aren't in the mix for UPrinting right now, but there are other ways to get more bang for your buck. Read about it here.

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