Final proofs approved and payment made by customer. If proof is waived, files must be free of errors and print-ready.
	Prints ready for customer pick-up at our Los Angeles facility or is shipped via UPS by 6:00 pm (PST).

Important Turnaround Details - Please read carefully

Submission Cut-Off Time	For Next Day Turnaround option, orders and files must be submitted by 9 A.M. PST (12 noon EST) to allow us enough time to do a thorough review of your file and upload the proof before 12 noon PST. For other turnaround options, orders and files must be submitted by 12 noon PST for us to be able to upload the proof before the 5 P.M. PST cut-off for approval.
What is counted?	Production Turnaround includes printing, cutting, and binding. Does not include design, mailing, or shipping transit times. Weekends and holidays observed are not counted towards turnaround.
If Proof Requested	Production turnaround starts when customer approves final proofs and payment has been posted. Customer is responsible for checking email for proof-ready notification.
If Proof Waived	Production turnaround starts when submitted files are verified to be print-ready. We are not responsible for delays caused by files that contain errors.